Frequently Asked Questions
Everything you need to know about your Gymshark experience.
How can I track my Gymshark order?
Once your order is shipped, you will receive a confirmation email containing a tracking link. You can also track your parcel directly through the 'Order History' section in your Gymshark account.
What is your return policy?
We offer a 30-day return window from the date you receive your items. Products must be in their original condition, unworn, and with all tags still attached to be eligible for a full refund.
Do you offer international shipping?
Yes, Gymshark ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
How do I know which size to buy?
Each product page features a comprehensive size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for a more compressed feel.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
Can I change or cancel my order after it's been placed?
Our warehouse team works quickly to get orders out, which means we have a very small window to make changes. Please contact our support team immediately, but please note that once an order has been processed, it cannot be cancelled or modified.